If neither of these are the cause, contact the Keystone Login Help Desk. You may have created a Keystone Login account already to migrate a user account from another commonwealth online service.
#Account login information password#
If you have a Keystone ID account through the Department of Human Services, Department of Labor & Industry or State Employees’ Retirement System, you must use the same user name and password to access services that use Keystone Login. There can be several causes for this error message. When I try to create a new Keystone Login account, I get an error message that my email address is already in use? Below is a short list of applications that use Keystone ID:Ħ. Please note that if you currently have a Keystone ID account, you can use the same user name and password to access online services that use Keystone Login. Commonwealth agencies will notify users with online accounts when it is time to transition to Keystone Login. Keystone ID user accounts will eventually be transitioned to Keystone Login. Like Keystone Login, it allows a user to log into multiple online services with the same credentials. Keystone ID is an online account management system used by the Department of Human Services, Department of Labor & Industry or State Employees’ Retirement System. Keystone Login will provide a more secure and user-friendly way for you to manage access to online services from commonwealth agencies. PALogin is based on older technology that has become increasingly difficult to maintain and has not kept pace with modern technology and security capabilities. You can choose to migrate your existing PALogin user account to Keystone Login and retain all your account information or history. The commonwealth plans to transition all PALogin users to Keystone Login and decommission the service. PALogin is an older online account management system used by many state agencies for their online services. For example, do not share them with anyone else, do not write them down and do not use the same username and password for other, unrelated accounts. It is equally important that Keystone Login users protect their login credentials. Keystone Login uses modern security and authentication methods to ensure that your information is protected from unauthorized access or use. How does Keystone Login protect my information? You can use your Keystone Login username and password to log into any online service that participates in Keystone Login.Ģ. Keystone Login is an account management system for commonwealth online services. Keystone Login Frequently Asked Questions
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